Cloudtech  Ventures

1. Information We Collect

We may collect the following categories of information:

• Contact details you provide, such as your name, email address, phone number, and company name, when you fill in a form, request a quote, or email us.
• Project information you share with us to scope or deliver a website, app, e-commerce, marketing, cloud, or design engagement.
• Technical data such as IP address, browser type, device type, and pages visited, collected automatically through cookies and similar technologies (see our Cookie Policy).
• Communications data, including records of emails, calls, and messages exchanged with our team.
• Payment-related information where you engage us for paid services (processed via third-party payment gateways; we do not store full card details).

2. How We Use Your Information

We use personal data for purposes including:

• Responding to enquiries and providing quotes for our services.
• Delivering, managing, and supporting projects you engage us for.
• Sending updates about your project, invoices, and service-related communication.
• With your consent, sending marketing communications about our services (you may opt out at any time).
• Improving our website, services, and customer experience.
• Complying with legal, tax, and regulatory obligations.

3. Legal Basis for Processing

Where the DPDP Act applies, we process personal data on the basis of your consent, or where processing is necessary for a legitimate use such as responding to a request you have made, performing a contract with you, or complying with a legal obligation.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Trusted third-party service providers who support our operations (e.g., hosting providers, payment gateways, analytics tools, cloud infrastructure providers), bound by confidentiality obligations.
• Professional advisors such as accountants or lawyers, where necessary.
• Government or regulatory authorities, where required by law.
• A successor entity in the event of a merger, acquisition, or sale of business assets.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (including tax and accounting requirements), after which it is securely deleted or anonymised.

6. Data Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction or updating of inaccurate or incomplete data.
• Request erasure of your personal data, subject to legal retention requirements.
• Withdraw consent to processing at any time, where processing is based on consent.
• Nominate another individual to exercise your rights on your behalf, in the event of death or incapacity, as provided under the DPDP Act.
• Register a complaint with the Data Protection Board of India if you believe your data has been mishandled.

To exercise any of these rights, contact us at legal@cloudtech ventures.in.

8. Children's Privacy

Our services are intended for businesses and individuals above the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor without verifiable parental/guardian consent, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

11. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact: